ID Verification
Collect and Verify Government IDs
Verify guest identities with powerful document analysis, liveness detection, and fraud detection to ensure security and regulatory compliance.
Comprehensive Document Analysis
Extract and validate all data from IDs with advanced OCR technology that detects fake documents and ensures authenticity.
Biometric Face Verification
Match selfies to ID photos with sophisticated facial recognition to confirm the ID owner is the actual guest making the booking.
Flexible Verification Options
Choose from multiple verification tiers including liveness check, ID collection, or full ID Verification, based on your needs.
Powerful Identity Verification Solutions
Autohost offers multiple tiers of identity verification to match your specific security needs and guest experience requirements:
ID Verification: Our most comprehensive solution with advanced document analysis, biometric matching, and fraud detection.
ID Collection: A mid-tier solution that performs essential checks while streamlining the guest experience.
Selfie: A simple verification option for situations requiring basic identity confirmation.
Each solution is designed to help you verify guest identities, ensure regulatory compliance, and protect your properties from fraud and unauthorized use.
Comprehensive ID Verification
Our premium ID Verification solution is one of the most powerful data points Autohost uses in the risk assessment and vetting process, offering:
Advanced Document Analysis: Extract and validate all data from IDs including class, issuing state, and other critical fields.
Biometric Matching: Ensure the person presenting the ID is the same person in the ID photo.
Expiration Validation: Automatically detect and flag expired identification documents.
Name & Location Matching: Verify that names and locations match reservation details.
Fake Document Detection: Advanced algorithms to identify potentially fraudulent IDs.
Enhanced User Interface: WASM-powered UI reduces user issues and improves completion rates.
ID Collection & Selfie Options
ID Collection
Our mid-tier ID Collection solution includes essential verification checks:
- Document type validation
- Biometric face matching
- Expiration checking
- Name matching
- Location matching
Selfie Verification
For situations requiring basic identity confirmation:
- Stand-alone selfie screen
- Guests take a selfie with their ID in view
- Simple visual verification for operators
- Perfect for low-risk scenarios or as a supplemental check
Seamless Guest Experience
Autohost’s ID verification solutions are designed with the guest experience in mind:
Simple ID Selection: Guests select their ID type from a dropdown menu.
Flexible Upload Options: Guests can either upload existing photos or capture new images of their ID.
Guided Selfie Process: Clear instructions help guests take a proper selfie with their ID in view.
Intelligent Retry Logic: If initial attempts fail, guests are guided through alternative verification methods.
Instant Feedback: Real-time processing provides immediate feedback to guests.
Our system balances security with convenience, ensuring guests can complete verification quickly while maintaining robust protection for your properties.
Easily integrate your tech stack with Autohost
Use Autohost to integrate the services you need via Web SDK, RESTful API, or our Hosted Verification Page. Alternatively, you can onboard users via a QR code or a link to the verification form without integrating Autohost at all. Don't worry about interruptions with 99.996% uptime.
Frequently Asked Questions
1 What's the difference between ID Verification and ID Collection?
ID Verification is our most comprehensive solution that includes advanced document analysis, data extraction of all fields, validation of expected fields, improved fake document detection, and an advanced UI. ID Collection is a mid-tier solution that performs basic checks (document type, biometrics, expiration, name matching, and location matching) without the advanced fraud detection features.
2 How does the verification process handle failed attempts?
Our system has intelligent retry logic. If a guest fails to successfully upload or capture their ID after a set number of attempts, they'll be prompted to try an alternative method, such as taking a selfie while holding their ID. Additionally, certain verification failures (like barcode recognition issues) can be configured to allow guests to proceed to the next step based on your risk tolerance.
3 What types of identification documents are supported?
Autohost supports a wide range of government-issued identification documents including driver's licenses, passports, national ID cards, and residence permits from countries worldwide. The system is regularly updated to support new document types and formats.
4 How does Autohost handle verification failures?
When verification issues occur, Autohost provides detailed feedback to operators through the portal. Messages indicate specific problems (expired ID, name mismatch, face mismatch, etc.) with appropriate risk weights. These results can trigger customized business rules based on your preferences, allowing you to decide whether to flag for review or take other actions.
5 Can I customize the verification requirements for different properties?
Yes, Autohost allows you to customize verification requirements based on property type, booking value, or other factors. You can apply different levels of verification (Selfie, ID Collection, or full ID Verification) to different segments of your portfolio based on your risk assessment and business needs.
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99.8%
accuracy in document analysis
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2 sec
average verification time
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96%
reduction in fraudulent bookings
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